Privacy Policy

Your privacy is important to us

Last updated: November 2025

1. Information We Collect

We may collect the following types of data:

  • Account information (name, email, phone number)
  • Business and store details you provide
  • Transaction and sales records
  • Device and usage data (for analytics and performance)
  • Optional uploaded images (product photos)

2. How We Use Your Information

We use your data to:

  • Provide and improve the Mobi app's functionality
  • Sync and back up your data securely through our cloud providers (Firebase and Supabase)
  • Process transactions, payments, and sales analytics
  • Communicate with you about your account or updates
  • Maintain security and prevent misuse

3. Sharing of Information

We do not sell your data. We may share limited information only with:

  • Cloud providers (Firebase, Supabase) to store and sync your data
  • Payment processors to process transactions
  • Analytics tools to improve performance and reliability

All partners comply with strong data protection and security standards.

4. Data Retention

Your data is retained while your account is active. You can request deletion at any time by contacting us at privacy@mobi.co.za.

5. Security

We use encryption, authentication, and access control to protect your data. However, no system is completely secure, and you use Mobi at your own risk.

6. Your Rights

You have the right to:

  • Access and correct your personal data
  • Request deletion of your account
  • Withdraw consent for data processing (if applicable)

7. Updates to This Policy

We may update this policy occasionally. Updates will appear in the app and on our website.

8. Contact

For any privacy-related questions, contact us at: